What is Business VoIP Phone Service? Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular traditional (or analog) phone line. Business VoIP Phone Service allows both voice and data communications to be run over a single network, which can significantly reduce operating costs.
How VoIP / Internet Voice Works Business VoIP phone service converts your voice into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination. VoIP can allow you to make a call directly from a computer, a VoIP phone, or a traditional phone connected to a special adapter. In addition, wireless “hot spots” in locations such as airports, parks, and cafes allow you to connect to the Internet and may enable you to use VoIP service wirelessly.
What Kind of Equipment Do I Need? A broadband (high speed Internet) connection is required. This can be through any high speed service such as a cable modem, DSL and even fiber networks. Some business VoIP phone services only work over your computer or a special VoIP phone, while other services allow you to use a traditional phone connected to a VoIP adapter VoIP phones plug directly into your broadband connection and operate basically like a traditional telephone. If you use a telephone with a VoIP adapter, you’ll be able to dial just as you always have.
Can I keep my current phone numbers? Yes, you phone number is yours to keep. Most businesses have a vested interest in their existing phone numbers. To avoid re-printing business cards, letterhead and marketing materials, and to avoid having to notify customers and business partners of a phone number change, Power On will accommodate porting (moving) your number to our service and with today’s advanced VoIP technology, you get to keep your business phone number forever…no matter where you go in the United States.
How do VoIP phones work compared to a landline phone? You won’t even notice a difference. When making a call using your VoIP phone service, you pick up your phone like normal, dial the number you want to reach, your phone connects to the PSTN, and connect using your internet connection instead of a traditional circuit board landline.
If I have VoIP service, who can I call? You may call anyone who has a telephone number – including local, long distance, and mobile numbers. If you are calling someone who has a regular analog phone, that person does not need any special equipment to talk to you.
Is there a difference between making a Local Call and a Long Distance Call? Some VoIP providers charge for any long distance calls to a number outside your calling area, similar to existing, traditional wireline telephone service, Power On VoIP Communications service permit you to call anywhere in the USA and Canada with no additional cost.
What Are Some Advantages of VoIP? VoIP services offer features and services that are not available with a traditional phone, or are available but only for an additional fee or equipment. You can also avoid paying for both a broadband internet connection and a traditional telephone line.